frequently asked questions (FAQs) If you are having a problem with either VidiNav or VidiScape products, please read through FAQs below to review common issues... > VidiNav > VidiScape

VidiNav

Q:Are there Help files, or is there a User Guide on the device?
A:If you return to the main menu by using the Move Back button, or are already at the main menu, you can Press and Hold the Move Back button to access the System Settings. Scroll down to Users Guide and click Select to activate a multi-page user guide.

Q:How do I change the Volume for Music or Videos?
A:There are two ways to do this. First, If you are in the Music Playback or Video Playback screens, the up and down arrows will raise and lower the volume level in 1% increments. The change will be reflected in a white bar which is positioned vertically on the left side of the screen. Second, at any time you can Press and Hold Move Back to access screen specific settings. The first element in the list is Volume. Simply press left and right to decrease and increase volume levels, again, in 1% increments.

Q:How do I know how much more battery power I have left?
A:The quickest way to check batter power on ANY screen, is to Press and Hold Move Back to access screen specific settings. A battery icon appears in the top left corner, with dark gray indicating remaining charge. If you are on Music Playback, the battery indicator is always in that same top left location.

Q:Why can’t I access Volume Control during Recording?
A:You can only control volume during Playback of media.

Q:From the Main Menu, can I immediately access my current media selection?
A: Yes, if you press and hold Select from any of the selected media chips, you will immediately view or playback your current media selection.

Q:Can you Fast Forward or Rewind in Music?
A:Unfortunately, that feature is not yet implemented. The next version of the software should include that functionality.

Q:How do I access the Settings?
A:At any point, in every screen, you can press and hold the Move Back button to access the settings screen. Every settings screen has a set of standard settings, such as Volume or TV Out, AND each screen may have custom settings specific to that screen. Press Back to return to your previous screen.

Q:In the mosaic specific settings,screens what does caption do?
How can I look at the names of my files in the mosaic screens?
A:In any of the mosaic screen settings, you will find the Caption toggle, which turns on and off the captions in mosaics throughout all three media types. The caption is simply the File name without any extensions. You can change that in VidiScape.

Q:Will my iSee play audio without headphones?
A:As the iSee does not have speakers, you will require either headphones, or if docked, you can run audio out to an external amplifier, television, or stereo.

Q:How do I Pause music when I am in Photo or Main Menu?
A:Currently, you can only control the playback of music from within the Music Playback screen (all the way at the bottom of Music section.) Simply navigate down into the music area, through the mosaic, through the song list to the playback screen. From there, Play and Pause works as expected.

Q:What does the M mean on the Back Button?
A:This is a legacy from the iPod, which has a Menu button which acts as a Back button (Back to the Menu). To simplify visual representation, the Menu text was shortened to M. You can think of M as “Move Back” if that helps.

Q:Can I make my Music Albums full screen? Is there a Music Visualizer built in?
A:Unfortunately, neither of these features are currently active, though they are on our roadmap… stay tuned for firmware updates that will include those features and much more…

Q:I can see the time of playback on videos. Is there anywhere I can find the duration of a Video or Audio Clip?
A:Again, this feature is yet to be implemented.

Q:How do I find out how much disk space I have left?
A:At any time, you can Press and Hold Select to access screen specific settings. You will note the total Space Available is in the top right of the screen.

Q:Is there a way to pause during fast forward or rewind of video?
A:Our current design is such that on clicking Play during fast forward or rewind, the video will terminate seeking and begin to Play. You can immediately press PlayPause again to Pause at the time.

Q:How do I get my Videos and Photos to play on a Television?
A:First, its important to note that you must have your iSee in a Dock. Next, The audio and video out cables need to be plugged into the IN port of a Television. Now, from any Screen Setting (Press and Hold Move Back), scroll down to TV Out and toggle it on. You should see the interface immediately. If not, check you cable connections. Now, sit back and enjoy… you are on your way!

Q:How do I zoom in and out of my Photos?
A:First, navigate to a full screen photo. Next, simply Press and Hold the Select button to access zoom mode. Press select to zoom in, press back to zoom all the way out. Use the left, right, up and down buttons to pan while zoomed in.

Q:What does the iPod on the Main Menu do?
A:Selecting the iPod on the Main Menu allows you to play Videos, music or photos from your iPod on the iSee screen. We call this Play-through.

VidiScape

Features

Q:How do I get covers on my Music or Videos?
A:1. Single Click on a cover art chip in the meta data window. Select a new cover, or refine your keywords and search
2. You can also right click to browse locally, or use the internet browser.
3. You can drag and drop from your desktop onto the current cover art image area.

Q:Are changes to my metadata permanent?
A:They are permanent within the VidiScape system, and still changeable at any time. They do not, however, change the metadata embedded in the file itself.

Q:How do I point VidiScape at the files on my hardrive?
A:You can import files from your hardrive via drag and drop or through the File Import option on the file menu.

Q:How do I move files from VidiScape to VidiNav?
A: There are three ways you can do this.
1. Drag a file or files from the media list on the right, and drop them on the PMP icon on the left top corner.
2. Select a file or files in the media list on the right, and right (or option) click on any of the files. In the context sensitive menu, choose "Move files".
Once the status bar states "transcoding complete" your file is on your portable device.

Q:How do I play videos full screen?
A:Once the video is playing back in the inset playback window, you can double click on the video itself, and it will expand to full screen. Double click again to return to the VidiScape environment.

Q:What formats of video or audio can play on VidiScape?
A:Currently any video that you recorded on VidiNav will play on VidiScape. For Video, you can count on the majority of .AVIs, most .MPGs, .MOVs, .WMVs, and for audio .WAVs, .MP3s & .WMAs. More formats will be released over time.

Q:What formats of video or audio can play on VidiNav?
A:Currently any video that you recorded on VidiNav playback in a specialized MPEG. Any file that has successfully been transcoded from VidiScape and transfered to VidiNav can playback.

Q:How do you change volume on Full screen video?
A:You can use the scroll wheel of your three button mouse.

If you still need more information or help regarding your iSee, click here to access the official support website...

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